When you decide to get a new telecommunication service, for either internet, television or phone, or for a combination of them or even all of them, you’re going to actually have a new service. It doesn’t matter what you used to have, because this is something entirely new and everything will come with a new price.
If you’re looking for one of the best providers of these services in the UK, you need to know that you can contact a specialized company like sky customer services at any given time and you’ll receive the information that you’re looking for about their services. However, if you don’t live in an area where they are available, you’re going to have to look for someone else too.
This being said, you’re going to have to sign a new contract, so let’s see what you’ll have to pay attention to.
When you get a new service, you’re going to need to know exactly what you’re paying for. That’s why you have to carefully read the section that it says about the provided services and see what they’ve written. The contract will get to you only after you have already discussed with a sales agent from their company over the phone or face to face at their headquarters. If you receive a contract without having this prior information, then the contract is null.
Anyway, you need to look for what services you have – the number of TV channels, if you have the television service included, the internet connection and the phone service – how many minutes you can use per month, where you can call, the number of SMSs you can use and so on.
Just as it is with the services, the same attention you should pay to the pricing that appears on the contract. Once you sign it, there’s no turning back, so carefully read what is says, even the fine printing. The price of the services provided should be the same as the one that was given to you by the sales agent when you’ve talked about the offer.
Some companies have the habit of telling you one thing and giving you something else to sign in the contract, so unless you see the same pricing for the options you have chosen, you don’t have to sign the contract.
The Contract Period and Other Details
Each contract is signed for a limited period of time. This means that you can benefit from their services for 6 months, one year or two years, depending on the arrangements and agreements that you have made. If you know that you won’t be using their services for a long period of time because you plan to move, ask for the smallest period that they have available, and make sure that is what is written on the contract.
Apart from this, take a look at what clauses are for changing the contract before it expires, what fees you’ll have to pay if you want fewer or more services and so on.